Compassionate, Skilled, and Dedicated to Your Independence
Meet the qualified, local professionals delivering dependable, person-centred NDIS support across the Illawarra region.
Carefully Vetted & Qualified
Every team member undergoes comprehensive background checks, mandatory NDIS screenings, and continuous practical training.
Locally Based Professionals
Our staff live and work within the Illawarra, bringing real community insight, punctuality, and familiar connection to every visit.
Values-Driven Support
We choose carers for their genuine empathy, active listening skills, patience, and commitment to participant dignity.
Dedicated Carers Who Put Your Goals First
At Awake and Arise Care Services, we know that the quality of your support comes down to the people standing beside you. A great support worker is more than just a trained professional—they are a steady, encouraging presence who respects your boundaries, champions your choices, and helps you navigate everyday life with confidence.
Our local team is built on genuine relationships. We take the time to match you with carers who complement your personality, communicate the way you prefer, and share your personal interests. Whether assisting with morning routines, practicing life skills, or heading out into the community, our team provides patient, attentive support that feels natural, dignified, and comfortable.
The Values That Guide Our Team
Empathy
We listen actively and seek to understand your perspective, ensuring support is tailored to your unique goals and personal comfort.
Integrity
We communicate transparently, keep our commitments, and respect your home, personal possessions, and privacy at all times.
Reliability
You can depend on our team to arrive on time, stay focused on your priorities, and deliver consistent, high-quality care.
Our Recruitment & Quality Standards
To ensure your safety, comfort, and peace of mind, every support worker at Awake and Arise Care Services completes rigorous onboarding:
- NDIS Worker Screening Check (NDISWC): Mandatory national clearances for all frontline personnel.
- Working with Children Check (WWCC): Completed where applicable for family and youth support settings.
- First Aid & CPR Certification: Up-to-date emergency response qualifications.
- Manual Handling & Infection Control: Practical training in safe transfers, hygiene standards, and health safety.
- Ongoing Professional Development: Continuous training in person-centred care, positive behaviour support principles, and disability advocacy.
A Coordinated Approach to Your Support
Lifestyle Support Workers
Friendly, attentive carers who assist with your daily personal routines, domestic tasks, community participation, and recreation.
Service Coordinators
Knowledgeable advisors who review your NDIS budget, design your care schedules, and match you with compatible workers.
Continuity & Backup Care Staff
A dedicated pool of qualified backup personnel who understand your plan details, ensuring seamless support if your regular worker is unwell.
Frequently Asked Questions
Yes. We arrange introductions beforehand so you can meet your matched support worker, discuss your preferences, and ensure you feel comfortable before your regular shifts start.
Yes. Your comfort and peace of mind come first. If a worker does not feel like the right fit, our coordination team will handle a respectful, smooth transition to a new worker without any fuss.
Yes. We provide flexible, 24/7 care coverage—including early mornings, active nights, sleepovers, weekends, and public holidays.
Our workers maintain clear, accurate shift notes focused on your daily routines, safety, and goal milestones. We share regular progress updates with you, your family, or your support coordinator as required.
Connect with Our Local Illawarra Team Today
Discover dependable, respectful care designed completely around your life.
Email Us
[email protected]
Service Area
Illawarra region