Get Where You Need to Go Safely, Comfortably, and on Time
Reliable, personalized transit support across the Illawarra that connects you to your appointments, social outings, and everyday commitments without stress.
Dependable Rides
Punctual, friendly support workers ready to drive and accompany you so you never have to worry about missing an important booking.
Accessible Journeying
Vehicles and transit plans arranged around your exact mobility requirements, ensuring every trip is easy and comfortable.
Travel Independence
Step-by-step coaching to help you read public transit maps, use local ticketing, and build confidence moving around your neighborhood.
Removing the Stress from Getting Around
Reliable travel is the bridge to everything that matters—visiting your doctor, meeting friends, heading to work, or simply running weekly errands. When reliable transport is hard to find, even a short trip across town can feel exhausting and overwhelming.
At Awake and Arise Care Services, we provide practical, reassuring transport and travel solutions tailored to your life. Whether you need a dedicated driver to escort you from door to door, a friendly companion to sit beside you on the train, or practical travel training to master local bus routes, our local Illawarra team ensures you arrive feeling calm, safe, and ready for your day.
Practical Ways We Keep You Moving
Medical & Therapy Appointments
On-time transport and accompaniment to GP clinics, specialist visits, physiotherapy, and hospital check-ups.
Work & Educational Commutes
Dependable daily or weekly rides to university, TAFE, vocational workshops, or your workplace.
Shopping & Errands
Assisting with grocery runs, picking up prescriptions, visiting the bank, and loading packages safely into the vehicle.
Social Gatherings & Family Visits
Travel support to attend community events, sporting matches, dinners, or weekend catch-ups with loved ones.
Recreational Day Trips
Exploring scenic spots, beaches, parks, and local attractions across the Illawarra region.
Airport & Intercity Travel Support
Stress-free transit to train stations, coach terminals, or regional transit hubs for scheduled travel.
Practical Public Transit Training
Building your confidence to travel independently opens up an entire world of freedom. For participants looking to navigate the public transit network on their own, our support workers provide gentle, step-by-step guidance:
Opal Card & Fare Management
Setting up, topping up, and scanning transit cards easily at gates and on buses.
Reading Routes & Schedules
Understanding local timetables, planning routes, and tracking live transit updates on your phone.
Managing Busy Commutes
Learning strategies to stay calm, find accessible seating, and ask transit staff for help if needed.
Safe Road & Platform Habits
Practicing safe crossing techniques, waiting safely on train platforms, and staying oriented in transit hubs.
Ready to Make Travel Simple and Stress-Free?
Contact our Illawarra team today to schedule reliable rides or design an individual travel training plan.
Why Travel With Awake and Arise Care Services?
Door-to-Door Care
We do not just drop you off at the curb; we assist you from your front door all the way to your destination’s reception or waiting room.
Patient, Qualified Drivers
Our workers operate clean, well-maintained vehicles, drive with safety as the top priority, and never rush your entry or exit.
Consistent & Familiar Companions
Travel with support workers you recognize and trust, making every journey pleasant and comfortable.
Deep Knowledge of the Illawarra
We know local traffic patterns, parking locations, accessible drop-off zones, and transit routes across the entire region.
How Travel Funding Works Under the NDIS
Travel and transport assistance is funded through your NDIS plan under Core Supports:
- NDIS Budget Category: Core Supports – Transport or Assistance with Social, Economic, and Community Participation
- Activity-Related Travel: When a support worker drives you to an activity or accompanies you on an errand, their time and vehicle running costs are covered by your plan.
- Independent Transport Funding: NDIS Transport allowance levels (Levels 1, 2, or 3) provide direct funds for participants who cannot use public transport without substantial difficulty.
- Plan Flexibility: Open to Plan-Managed, Self-Managed, and NDIA-Managed participants across the Illawarra.
If you are unsure how travel line items are budgeted in your current plan, our team can help you review your details alongside your support coordinator.
Frequently Asked Questions
Yes. Your worker can assist you into the clinic, sit with you in the waiting area, take notes if requested, and drive you safely back home once you are finished.
We accommodate walkers, manual wheelchairs, and other mobility aids. Let us know what equipment you use so we can ensure the vehicle and route are fully accessible and comfortable.
Yes. Whether you are heading to a Saturday morning sports match or an evening concert, our team offers flexible travel scheduling 7 days a week.
We stay flexible. You or your clinic can easily stay in communication with our driver so pickup times can be adjusted without causing unnecessary stress.
Arrive Confidently Wherever Life Takes You
Enjoy dependable, stress-free travel support tailored around your daily routine. Get in touch with our friendly Illawarra team today.